NHTSA Complaint #10170991 — 1997 LINCOLN TOWN CAR ENGINE AND ENGINE COOLING:COOLING SYSTEM

Complaint Details

ODI Number	10170991
Vehicle	1997 LINCOLN TOWN CAR
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	October 16, 2006
Date Filed	October 16, 2006
Mileage	99,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	LA

Consumer Description

I AM THE OWNER OF A 1997 LINCOLN TOWN CAR. MY WIFE WAS DRIVING THE CAR TODAY WITH HER MOTHER AND 2 CHILDREN, AGES 2 1/2 YRS & 4 WKS. THE ENGINE SUDDENLY BEGAN TO LOOSE COOLANT FLUID RAPIDLY AND OVERHEATED. THIS LEFT ALL OF THEM STRANDED. AFTER HAVING THE VEHICLE TOWED INTO A REPAIR SHOP, WE WERE NOTIFIED IT HAD A CRACKED INTAKE MANIFOLD. IT ONLY HAS 99K MILES. THEN I WAS INFORMED THAT THIS WAS NORMAL CONSIDERING IT HAD A PLASTIC MANIFOLD. AFTER RESEARCHING THIS ISSUE, I HAVE FOUND THOUSANDS WITH THE SAME PROBLEM, BUT OF COURSE FORD IS WILLING TO HANDLE THE BIG GUYS (I.E.; GOVERNMENT FLEETS AND TAXIS SERVICES) AND GET THEIR PROBLEMS FIXED. OF COURSE US LITTLE GUYS MUST SPEND THE MONEY TO REPLACE SOME GUYS PROJECT WITH PLASTIC. THEY WOULD LOOSE MONEY IF THEY DIDN'T TAKE CARE OF THEIR MONEY BAG, THE BIG GUYS. SO TELL ME WHY I HAVE TO PAY $1000 TO FIX THEIR SCREW UP. I THINK THEIR NEEDS TO BE ANOTHER CLASS ACTION TO MAKE FORD PAY FOR THEIR MISTAKE. I AM PAYING FOR MINE, BUYING A FORD. *NM

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#10154316 — March 31, 2006 — I AM NOT COVERED BY THE RECENT SETTLEMENT ON MY 1997 TOWN CAR BOTH BECAUSE OF IT'S AGE IS JUST OUTSIDE THE COVERED RA...

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#10089570 — September 15, 2004 — COMPLAINT CONCERNING PLASTIC INTAKE MANIFOLD ON 1997 LINCOLN TOWN CAR.*MR THE VEHICLE'S MANIFOLD CRACKED WITHOUT WAR...

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