NHTSA Complaint #10170253 — 2001 PONTIAC AZTEK

MY PONTIAC AZTEC MAIN POWER CONTROL MODULE (A COMPUTER UNIT CONTROLLING EVERY ELECTRICAL FUNCTIONS IN THE CAR INCLUDING STARTING THE CAR,CAR KEYS FUNCTION,WORKING EVERY CAR LIGHTS,OPENING DOORS,CONTROLLING BATTERY OUTPUT,SECURITY SYSTEM, AMONG OTHERS), WAS DEFECTIVE, DEAD, AND OUT OF ORDER .THE EVENTS LEADING UP TO THE FAILURE WERE SOME WEAK CLICKS YOU CAN HARDLY HEAR AND YOU DON'T KNOW WHERE IT IS COMING FROM WHEN YOU STOP THE CAR AND THEN IT DIES OUT. IT SOUNDS LIKE THE C.D. PLAYER WAS EJECTING C.D. WHEN THE FAILURE HAPPENED MY SUV WAS LIKE A DEAD MOUNTAIN, I WAS LUCKY IT HAPPEN ONE MORNING WHILE THE CAR WAS AT A STAND STILL. YOU PUT THE CAR KEY TO START IT AND IT GETS STUCK! YOU TRY TO JUMP STARTED BUT IT IS NOT THE BATTERY. YOU CANT DO NOTHING TO IT. PLUS, ALTHOUGH ITS AN UNSAFE AND DANGEROUS PROBLEM,OR CAR PART, ONLY THE DEALER CAN FIX IT AND NOBODY ELSE. SO AFTER YOU TOW IT TO THEM YOU ARE UNDER THEIR MERCY TO TELL YOU WHATEVER THEY LIKE TO TELL FOR HOW MUCH IT WILL COST TO BE FIXED, AND WHEN IT WILL BE FIXED, IT IS LIKE A MONOPOLY, AND IT IS NOT FAIR. WHAT IF THAT MODULE DIES WHILE YOU ARE DRIVING IN THE MIDDLE OF A HIGHWAY? AND WHAT IF IT DIES WHILE DOORS ARE LOOKED, YOU ARE DRIVING, IT LOOKS THE DRIVER IN INSIDE THE CAR, AND YOU CANT GET OUT WHILE IT IS MOVING FROM WHAT EVER CHARGE LEFT? IT IS REALLY A SCARY FEELING? AND VERY EMOTIONALLY STRESSFUL WHEN I AM TO FIGURE OUT WHAT TO DO TO START IT. BUT I WAS LUCKY IT HAPPENED IN MY HOME GARAGE! PLEASE INVESTIGATE AND LET THE MANUFACTURE KNOW THEY CAN NOT BE CHEAP ON THAT PART WHICH CONTROL EVERYTHING AS I DESCRIBED ABOVE. MAY BE AS A SOLUTION TO THIS COMPLEXES-FUNCTIONED FAILURE IS TO DIVERSIFY THE FUNCTIONS ON MANY SMALL AND MULTIPLE MODULES SO AS TO BE EASY TO BE FIXED. PUT MORE WARNING ABOUT WHAT TO DO IF IT FAILS ON THE ROAD, IN THEIR CATALOGUE( I HAVE NO CLUE OF WHAT TO DO) PLEASE PREVENT THIS UNSAFE AND DANGEROUS FAILURE TO HAPPEN TO ANOTHER FELLOW CITIZEN AND ON THE ROAD? PLEASE ADVISE. THANK YOU. *JB