NHTSA Complaint #10169981 — 2003 DODGE GRAND CARAVAN

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10169981
Vehicle	2003 DODGE GRAND CARAVAN
Component	STEERING
Date of Incident	October 3, 2006
Date Filed	October 5, 2006
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAVE A 2003 DODGE GRAND CARAVAN THAT WAS PURCHASED IN DECEMBER OF 2004. I NOTICED THAT THE POWER STEERING WAS MAKING A HUMMING NOISE. TURNING, AND IDLING. I ALSO NOTICED THAT IT WAS SPORADIC AND WOULD GO ON FOR DAYS AND THEN ONE DAY WOULD NOT MAKE A SOUND. I HAVE TAKEN IT TO THE DEALER AND THEY TOLD ME THE POWER STEERING FLUID WAS LOW. I CHECKED IT MANY TIMES AND IT WAS FINE. THEY TOLD ME THAT THE POWER STEERING NEEDED TO BE FLUSHED AND THERE SHOULD BE NO REASON FOR POWER STEERING TO BE FLUSHED. I AM SERIOUSLY CONCERNED THAT SOMETHING TERRIBLE IS GOING TO HAPPEN WITH THIS ISSUE. I HAVE AN EXTENDED WARRANTY AND THE DEALER SAID THAT IT IS NOT ANYTHING THAT NEEDS TO BE REPLACED. I DON'T FEEL GOOD ABOUT THIS AT ALL!!! WE ARE ABOUT AT 54,000 MILES AND THIS STARTED HAPPENING ABOUT 8 MONTHS AGO OR SO. *JB

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