NHTSA Complaint #10168339 — 2005 BUICK TERRAZA

FOR THE SECOND TIME, MY TRACTION CONTROL LIGHT CAME ON AND MY "SERVICE STABILITY SYSTEM" LIGHT APPEARED. LUCKILY, THIS TIME I WAS AT A RED LIGHT AND NOT DRIVING AND WAS ABLE TO HAVE CONTROL OF MY VEHICLE, UNLIKE THE LAST TIME THIS HAPPENED. UPON EXAMINATION AT THE DEALER, FOUND TO HAVE A "MISSING" TRACTION CONTROL FUSE, WHICH WAS REPLACED, AND REGARDING THE "SERVICE STABILITY SYSTEM" ALERT - FOUND THE YAW RATE SENSOR HAD AN INTERNAL FAILURE, WHICH WAS REPLACED. HOW MANY TIMES DOES THIS HAVE TO HAPPEN BEFORE BUICK WILL TAKE RESPONSIBILITY AND REALIZE THAT THIS VEHICLE IS UNSAFE TO DRIVE? BUICK TELLS ME TO TALK TO THE DEALER; THE DEALER REFERS ME TO BUICK. APPARENTLY NO ONE CARES THAT I AM DRIVING AROUND IN A VERY UNSAFE VEHICLE, UNLESS AN ACCIDENT AND PERSONAL INJURY OR WORSE OCCURS. THIS TIME I HAD A FRIEND AND HER SON IN MY VEHICLE. I HATE TO EVEN THINK WHAT COULD HAVE HAPPENED IF I HAD BEEN MOVING WHEN THIS LATEST FAILURE OCCURRED. THE LAST TIME THIS HAPPENED WAS HORRIFIC ENOUGH, AND I WAS TOLD THE VEHICLE WAS FIXED, OBVIOUSLY IT WASN'T. THE ONLY THING I WOULD LIKE FROM BUICK AND THE DEALER IS MY MONEY BACK SO THAT I CAN PURCHASE A SAFE VEHICLE. FOR NOW, THIS WILL SIT IN MY DRIVEWAY, AS THERE IS NO WAY THAT I WILL EVER GET BEHIND THE WHEEL OF THIS VEHICLE AGAIN. NEVER AGAIN WILL I PUT MY CHILD, MY FRIENDS OR MYSELF AT RISK. IS SAFETY TOO MUCH TO ASK FOR IN A $30,000.00 VEHICLE? I HAVE HAD 14 REPAIRS MADE TO THIS VAN IN 18 MONTHS, WITH ONLY 13,000 MILES ON IT. I BOUGHT THIS VEHICLE IN GOOD FAITH, WHY WON'T BUICK STAND BEHIND THEIR PRODUCT AND DO RIGHT BY ME? OR AS A DEALER TOLD ME "YOU SHOULD HAVE JUST WRECKED THE FIRST TIME AND THEN BUICK WOULD HAVE DONE SOMETHING." *JB