NHTSA Complaint #10162420 — 2005 BUICK TERRAZA

FOR THE SECOND TIME THE STABILITY TRACTION MALFUNCTIONED WHILE DRIVING MY TERRAZA. THE BRAKES SLAMMED ON BY THEMSELVES AND THE STEERING WENT OUT. THIS HAPPENED ONCE BEFORE WITH MY CHILD IN THE CAR. AFTER THE FIRST MALFUNCTION, BUICK WOULD NOT LET ME TERMINATE MY LEASE AND GUARANTEED ME THIS WOULD NEVER HAPPEN AGAIN. RELUCTANTLY, I AGREED TO KEEP THE CAR. GUESS WHAT, IT HAPPENED AGAIN. I REFUSE TO EVER LET MY DAUGHTER OR I TO BE IN THE CAR AGAIN. EVEN THOUGH I PLEADED WITH BUICK'S CUSTOMER SERVICE THAT I AGREED TO TAKE THE CAR BACK AFTER THE FIRST MALFUNCTION, ALTHOUGH VERY FEARFUL, WITH THEIR GUARANTEE IT WOULDN'T HAPPEN AGAIN, IT DID. THEY WILL NOT TERMINATE MY LEASE THEY TOLD ME I WAS STILL OBLIGATED TO PAY FOR THE LEASE UNTIL THE TERM WAS UP AND IF I WAS TOO SCARED TO DRIVE IT, THAT WAS MY PROBLEM. DOES SOMEONE HAVE TO GET SERIOUSLY INJURED OR DIE FROM THEM TO RECALL? *JB