NHTSA Complaint #10167683 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10167683
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	September 8, 2006
Date Filed	September 8, 2006
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

TODAY THE TRANSMISSION BEGAN TO HANG IN 1ST GEAR, THEN SLAMMED INTO THE NEXT GEAR. IT JERKS AND SLIPS CONSISTENTLY. THE OVERDRIVE OFF LIGHT IS FLASHING, AND THE SERVICE ENGINE LIGHT IS ON. THE CAR SAYS "CHECK TRANSMISSION" ON THE INSTRUMENT CLUSTER. I CALLED 4 FORD DEALERS AND WAS TOLD THERE WAS NOTHING THEY COULD DO. THE CAR IS A 2002 EXPLORER EDDIE BAUER 4X4 WITH THE 6 CYLINDER. I KNEW IT WAS OUT OF WARRANTY AS IT HAS 68,000 MILES ON IT. HOWEVER, THIS IS LOW MILEAGE TO HAVE TO REPLACE THE TRANSMISSION. IT IS A KNOWN PROBLEM FOR THESE CARS, AND FORD DOESN'T CARE. I AM STUCK WITH THE CAR THAT CANNOT BE SAFELY DRIVEN NOW. OWNERS OF THESE CARS NEED HELP TO GET FORD TO ISSUE A RECALL. *JB

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