NHTSA Complaint #10167014 — 2004 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10167014
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	July 1, 2006
Date Filed	August 29, 2006
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

PURCHASED A NEW 2004 FORD EXPLORER IN AUGUST OF 2004. BROUGHT SUV IN FOR RECALL OF TRANSMISSION FLUID ADDITIVE/REPLACEMENT. SUV STARTING TO HESITATE AND JUMP INTO REVERSE. WHEN STOPPED AT A LIGHT OR STOP SIGN ON A HILL THE VEHICLE ROLLS BACKWARD WHEN MOVING MY FOOT FROM THE BRAKE TO THE GAS PEDAL. BROUGHT BACK TO DEALER IN JULY OF 2006, REPLACED SOLENOID AT APPROXIMATELY 16,000 MILES. WHEN VEHICLE IS STARTED REVS A LITTLE HIGH THEN BALANCES OUT. LEATHER SEATS ALSO CRACKING AND DEALER WILL NOT REPLACE THEM STATING THAT IT IS SIMPLY WEAR AND TEAR. *JB

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