NHTSA Complaint #10166119 — 2002 FORD EXPLORER AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

Complaint Details

ODI Number	10166119
Vehicle	2002 FORD EXPLORER
Component	AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
Date of Incident	November 1, 2005
Date Filed	August 21, 2006
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

I BOUGHT A 2002 FORD EXPLORER EDDIE BAUER IN NOV 2002. AROUND OCT 2005 MY AIRBAG LIGHT CAME ON AND I WAS DUE FOR AN INSPECTION. I TOOK IT INTO A FORD DEALERSHIP AND THEY "DIAGNOSED" IT AS A FAULTY SEAT BELT...THE SEAT BELT WORKED FINE, IT EVEN CONTINUED TO LOCK-UP DURING MODERATE BRAKING. THIS COST ME OVER $300. NOT A MONTH WENT BY AND THE AIRBAG LIGHT CAME ON AGAIN. I CALLED THE FORD DEALER, EXPLAINED THE PROBLEM AND THEY TOLD ME THAT IF IT WAS DETERMINED IT WAS A "NEW" PROBLEM I WOULD BE CHARGED FOR THAT EXPENSE AS WELL. I JUST CAN'T BELIEVE THAT THE LIGHT WOULD COME ON AFTER BEING "FIXED" SO SOON. *JB

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