NHTSA Complaint #10165792 — 2004 FORD F-550 SD

ENGINE AND ENGINE COOLING:ENGINE:DIESEL issue reported to NHTSA

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Fire Vehicle Towed

Complaint Details

ODI Number	10165792
Vehicle	2004 FORD F-550 SD
Component	ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Date of Incident	July 7, 2006
Date Filed	August 17, 2006
Mileage	28,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CT

Consumer Description

ON JULY 7 2006 AT 8:00AM I WAS NOTIFIED BY OUR BRANCH MANAGER IN THE HARTFORD CT AREA THAT ONE OF OUR TRUCKS WAS TOTALED DUE TO FIRE THAT BURNED DOWN THE TRUCK OVERNIGHT. OUR DRIVER PARKED THE TRUCK AT HIS DRIVEWAY AT HONE AT 10:00PM, AND THE FIRE TOOK PLACE AT 2:00AM, 4 HOURS AFTER HIS ARRIVAL HOME. I WENT TO SEE THE TRUCK AND MET THE FIRE MARSHAL OF THE TOWN OF COLCHESTER CT WHERE THE DRIVER RESIDES. THE TRUCK WAS COMPLETELY BURNED, AND ACCORDING TO THE FIRE MARSHALL THE FIRE STARTED AT THE TURBO UNIT OF THE TRUCK. THIS WAS A 2004 FORD F550 CAB-CHASSIS TRUCK VIN NUMBER [XXX] WITH 28,000 MILES. IT WAS UNDER THE 3 YEARS 36,000 MILES WARRANTY OF FORD. I CONTACTED FORD AND THEY HAD AN INDEPENDENT ENGINEERING COMPANY THAT CAME TO EXAMINE THE TRUCK. A REPORT ON THEIR FINDING WAS ISSUED TO FORD. BASED ON THIS REPORT FORD ISSUED A LETTER TO ME ON AUGUST 11 2006. THEY CLAIMED THAT NO MANUFACTURING DEFECT WAS VERIFIED, AND THEREFORE FORD IS NOT RESPONSIBLE FOR THE FIRE. BASED ON THESE FINDING FORD CLOSED THIS CASE. IT IS VERY CLEAR TO ANYONE WHO LOOKED AT THE TRUCK. *NM UPDATED 07/12/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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