NHTSA Complaint #10499917 — 2004 FORD F-550 SD

THE TRUCK IN QUESTION IS A 2004 FORD F-550 DIESEL. UPON DEPRESSING GAS PEDAL, TRUCK STALLED AND NO LONGER WORKED PROPERLY. TRUCK WAS TOWED TO LOCAL FORD DEALER WHERE IT WAS DETERMINED THAT THE FUEL TANK WAS SUFFERING FROM RUST INSIDE THE TANK. BASED ON THE WORK DONE, RUST PARTICLES THAT FORMED INSIDE THE TANK WERE FORCED THROUGH THE FUEL PUMP AND FILTER DAMAGING BOTH AND CAUSING AN ISSUE WITH THE FUEL INJECTORS. I CALLED FORD DIRECTLY TO ASK ABOUT ANY RECALLS FOR THIS ISSUE AND THEY TOLD ME THERE WAS NO RECALL CURRENTLY FOR THIS PROBLEM. THEY SAID THE TRUCK WAS OUT OF WARRANTY AND THERE WAS NOTHING THEY COULD DO ABOUT THE $3000 BILL FROM THEIR INDEPENDENT DEALER. I FIND IT HARD TO BELIEVE THAT A TRUCK THAT IS NOT USED FOR PLOWING AND ONLY HAS 36,000 MILES WOULD SUFFER SUCH A CATASTROPHIC FAILURE. THE REPLACEMENT TANK WAS MADE OF SOME TYPE OF PLASTIC NOT THE OEM METAL TANK THAT WAS ORIGINALLY USED ON THE TRUCK WHICH MADE ME QUESTION THE DEALER. THEY SAID THEY HAD SEEN THIS HAPPEN ON TANKS OF THIS MODEL QUITE OFTEN SO THEY REPLACED THEM WITH A PVC MODEL. UPON FURTHER DISCUSSIONS THROUGH BLOGS AND OTHER ONLINE RESOURCES I WAS ABLE TO FIND A FEW OWNERS OF THE SAME TRUCKS THAT HAD SIMILAR PROBLEMS. THESE DISCUSSIONS PROMPTED ME TO FILE THIS CLAIM. *TR