NHTSA Complaint #10165653 — 2006 DODGE RAM 2500

INTERMITTENT CLIMATE CONTROL (HVAC) OPERATION, POOR AIR CONDITIONING PERFORMANCE NOT COOLING INTERIOR. AFTER FOUR ATTEMPTS TO FIX A PART HAS BEEN ON ORDER FROM DAIMLER CHRYSLER SINCE 07/14/06. THE PART HAS NEVER ARRIVED AT THE SERVICING DEALERSHIP OR DO THEY KNOW WHEN IT WILL ARRIVE. THE CLIMATE CONTROL SYSTEM IS NON-OPERATION AND HAS NO AIR MOVEMENT FROM ANY VENT ON ANY SETTING. TWO WEEKS I AGO I HAD TO DRIVE THE TRUCK TO WORK WITHOUT THE DEFROSTER WORKING. I HAD TO PULL OVER SEVERAL TIMES TO WIPE THE WINDSHIELD WITH A TOWEL SO I COULD SEE TO DRIVE. A WRITTEN COMPLAINT LETTER WAS SENT TO D.CHRYSLER ON 05/23/06 STATING THE PROBLEMS I HAVE HAD, NO RESOLUTION SO FAR. I HAVE NOW GONE OVER 30 DAYS WITHOUT A FUNCTIONING CLIMATE CONTROL SYSTEM. NO HELP FROM D.CHRYSLER OR THE THREE DEALERS THAT HAVE WORKED ON THE TRUCK. VEHICLE: 2006 DODGE RAM/MEGA CAB, VIN#[XXX]. *NM UPDATED 07/12/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)