NHTSA Complaint #10165591 — 2002 TOYOTA CAMRY LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Complaint Details

ODI Number	10165591
Vehicle	2002 TOYOTA CAMRY
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	June 1, 2006
Date Filed	August 15, 2006
Mileage	54,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

THE DOOR LATCH HANDLES (PLASTIC) ON THE INSIDE OF BOTH FRONT DOORS HAVE BROKEN OFF DURING NORMAL USE. THIS IS A SAFETY HAZARD; IF I'M IN AN ACCIDENT THAT DISABLES THE POWER WINDOWS (BATTERY FAILURE) I WILL NOT BE ABLE TO USE THE EXTERIOR HANDLES, AS I DO NOW, AND I WILL BE TRAPPED IN THE CAR. BECAUSE THE CAR WARRANTY HAS EXPIRED THE DEALER SAID THE FAILURE IS NOT COVERED AND OFFERED TO REPLACE THEM FOR $33 EACH, PLUS INSTALLATION CHARGES. THE CORPORATE "CUSTOMER SERVICE" 800 NUMBER ALSO DENIED COVERAGE UNDER THE WARRANTY AND OFFERED NO OTHER ASSISTANCE. I SEE NO PURPOSE IN REPLACING THEM WITH DUPLICATES THAT WILL ALSO BREAK. *JB

Related Complaints for the 2002 TOYOTA CAMRY

Other LATCHES/LOCKS/LINKAGES:DOORS:LATCH Complaints

#10211240 — December 8, 2007 — PASSENGER INSIDE VEHICLE WENT TO EXIT VEHICLE AND INSIDE DOOR HANDLE CRACKED AND BROKE. HANDLE WAS REPLACED BY DEALE...

#10169031 — September 23, 2006 — I HAVE HAD THE DOOR HANDLES ON BOTH FRONT DOORS OF MY CAMRY BREAK IN THE COURSE OF NORMAL USAGE. THE PASSENGER DOOR ...

#10167796 — September 11, 2006 — THE FRONT PASSENGER SIDE DOOR LOCK WOULD NOT LOCK OR UNLOCK WITH THE REMOTE OR THE KEY. IT HAD TO BE MANUALLY UNLOCKE...

#10164079 — August 1, 2006 — THE DRIVER'S SIDE DOOR HANDLE USED TO EXIT THE CAR BROKE OFF,AS I WAS ROUTINELY USING IT. AT FIRST I WAS ANXIOUS AS...

#10163911 — July 30, 2006 — EVENTS LEADING UP TO THE FAILURE WERE NORMAL USE OF CAR DOORS. INSIDE DOOR HANDLES OF FRONT PASSENGER AND BACK PASSE...

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