NHTSA Complaint #10165351 — 2004 NISSAN MAXIMA

PROBLEM #2 (OUT OF 4/5): PURCHASED 2004 NISSAN MAXIMA BRAND NEW. MY SECOND MAJOR PROBLEM, I THINK THE CAR WAS ABOUT A YEAR OLD. WHEN YOU TURN THE CAR OFF AND ON THE STEERING WHEEL ADJUSTS TO YOUR LIKING AUTOMATICALLY. WELL, IT BROKE. SO WHEN I TURNED THE CAR ON, MY STEERING WHEEL WOULD NOT MOVE TO ME, IT WAS STUCK IN THE UPRIGHT POSITION. WHEN I TRIED TO MANUALLY MOVE TO DOWN AND CLOSER TO ME SO I CAN DRIVE THE CAR, IT WOULD NOT BUDGE. THE STEERING WHEEL WAS STUCK UPRIGHT LIKE A BUS DRIVER'S STEERING WHEEL. I HAD NOT CHOICE BUT TO DRIVE IT ALL THE WAY TO THE DEALERSHIP LIKE THAT. IT WAS EXTREMELY DANGEROUS DRIVING LIKE THAT, SINCE IT WAS VERY HARD TO TURN THE WHEEL, CONSIDERING HOW HIGH IT WAS AND CLOSE TO THE WINDSHIELD IT WAS. HUNTINGTON, NY DEALERSHIP REPLACED THE PART TO FIX THE STEERING WHEEL, AGAIN A ELECTRONIC PROBLEM. I DID NOT HAVE MY CAR FOR A FEW DAYS. I HAD TO MAKE ANOTHER COMPLAINT TO THE CORPORATE OFFICE, WHICH BY THE WAY, DOES NOTHING. THE SERVICE DEPARTMENT AT THIS DEALERSHIP TREATS CUSTOMERS LIKE GARBAGE, ESPECIALLY IF YOU ARE WOMAN. ALSO, STILL HAVE THE PROBLEM, EVERY NOW AND THEN WHEN I REVERSE, MY TRUNK POPS OPEN. *NM