NHTSA Complaint #10164492 — 2001 DODGE DAKOTA

DT*: THE CONTACT STATED THERE WERE PROBLEMS WITH THE BALL JOINTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC SHOP FOR REPAIR ON THE UPPER FRONT RIGHT BALL JOINTS. A RECALL LETTER WAS RECEIVED PERTAINING TO THE BALL JOINTS AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER REPAIRED THE UPPER FRONT LEFT BALL JOINTS UNDER THE RECALL AND INFORMED THE CONTACT TO SEND THE MANUFACTURER COPIES OF THE PRIOR REPAIR WORK PERFORMED ON THE BALL JOINTS. AFTER SENDING THE MANUFACTURER A LETTER WITH INVOICE, A LETTER WAS RECEIVED FROM THE MANUFACTURER DENYING REIMBURSEMENT FOR THE COSTS OF THE PREVIOUS REPAIRS.