NHTSA Complaint #10164490 — 2001 FORD FOCUS VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Complaint Details

ODI Number	10164490
Vehicle	2001 FORD FOCUS
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	November 10, 2005
Date Filed	August 4, 2006
Mileage	88,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

BOTH REAR PASSENGER WINDOWS SYSTEMS HAVE FAILED, WITH NO WARNING, WITHIN A MONTH OF EACH OTHER. THE WINDOW WILL NOT OPEN OR CLOSE, AND UNLESS IT IS SECURED IN THE FRAME, IT WILL SLIDE DOWN INTO THE DOOR AND STAY THERE. THE WINDOW REGULATOR THAT FAILS IS A FORD (PLASTIC) PART, THAT COSTS OVER $130 AND NEEDS A SPECIAL TOOL TO REPLACE. EVERY PLACE IN TOWN THAT I CALLED ABOUT THIS SAYS THEY REPAIR MORE FORD FOCUSES THAN ANY OTHER CAR, AS THIS PART IS CLEARLY DEFECTIVE. I SEE MANY FOCUSES WITH WINDOWS TAPED UP, ETC. I'M CONSIDERING JUST GLUING THE SECOND WINDOW INTO PLACE IN THE FRAME, AS OVER $200 (PARTS AND LABOR) TO REPLACE A DEFECTIVE PART IS MONEY I DO NOT HAVE. *JB

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