NHTSA Complaint #10163968 — 2007 DODGE CALIBER

THE FIRST WEEK I HEARD A HARD & SOLID CLICK NOISE COMING FROM THE REAR OF THE VEHICLE 6-15-06. ON 6-18-06 WHILE IN STAND-STILL TRAFFIC THE VEHICLES OIL LIGHT LIT UP & CHIMED PRIOR TO THE ENGINE STALLING & IN NEUTRAL WITH THE CLUTCH TO THE FLOOR. ON 6-19-06 I TOOK IT IN TO THE SHOP. JOHN AND I RETURNED TO THE DEALERSHIP 6-22-06 SPOKE WITH BOB CORLETTE ABOUT THE MULTIPLE MECHANICAL FAILURES. WE WERE TOLD BY BOB THAT THERE IS NOTHING THAT THEY CAN DO. WE SPOKE WITH DAVID TINDALE (WHO PROVIDED THE OWNERS MANUAL) & WHO REASSURED BOTH OF US THAT THE PROBLEMS WOULD EITHER BE FIXED OR IF THEY COULDN'T BE FIXED THAT THEY WOULD BE ABLE TO ENACT THE LEMON LAW & REPLACE THIS CAR WITH A NEW ONE. I DROPPED THE VEHICLE OFF THE FOLLOWING WEEK 6-26-06, LEN THOMAS SAID THE STALLING PROBLEM COULD NOT BE DUPLICATED. SINCE PICKING UP MY VEHICLE, OVER THE LAST 2 WEEKS THE VEHICLE HAS STILL STALLED AT LEAST 8-10 TIMES. I RECEIVED A CALL FROM LORI AT THE DEALERSHIP ON A FOLLOW UP TO MY SERVICE WHERE SHE STATED SHE TOO HEARD THE CLICKING NOISE SINCE SHE DROVE THE VEHICLE. SHE ALSO STATED THAT THE VEHICLE STALLED ON HER WHILE AT A RED LIGHT, BUT WROTE IT OFF TO POSSIBLY HER ERROR AND SO THIS WAS NOT DOCUMENTED TO SERVICE. ON 7-12-06 W/ LEN THOMAS & DAVID TINDALE TO PLEASE CALL ME BACK IN REFERENCE TO WHAT LORI STATED ABOUT THE STALLING PROBLEM. I CALLED AND SP/ W DAVID TINDALE & LEN THOMAS ABOUT THESE MECHANICAL ISSUES 7-13-06. I ALSO FOLLOWED UP W/ A CHRYSLER CUSTOMER ASSISTANCE REQUEST 7-13-06 FILE NUMBER 15156132. LEN THOMAS CALLED AFTER SPEAKING WITH CHRYSLER ABOUT THE PROBLEMS AND FOUND THAT THERE WERE 4 OTHER 2007 DODGE CALIBERS IN THE US THAT HAVE BEEN EXHIBITING THE SAME STALLING PROBLEMS. FURTHERMORE, WHILE SITTING IDLE IN TRAFFIC MY SPEEDOMETER DISPLAY RACES UP TO 20 MPH AND BACK TO 0 AND RACES TO 40 MPH AND BACK TO 0. THIS HAS NOW OCCURRED APPROX. 6 TIMES IN THE PAST FEW WEEKS. I REPORTED THIS NEW MECHANICAL FAILURE TO LEN THOMAS 7-20-06. *JB