NHTSA Complaint #10163928 — 2005 DODGE DURANGO

WE PURCHASED A 2005 DODGE DURANGO HEMI IN APRIL OF 2005. SINCE THEN THE ENGINE HAS STALLED IN A VARIETY OF SITUATIONS AT LEAST 15 TIMES. WE HAVE HAD IT TO THE DEALER ON A COUPLE OF OCCASIONS AND THEY SAY THEY CANNOT DIAGNOSE OR FIX THE PROBLEM IF THEY CAN'T EITHER DUPLICATE IT (THEY COULDN'T) OR FIND A FAULT CODE (THEY DIDN'T). NOW THEY WANT ME TO LEAVE IT FOR AN EXTENDED PERIOD, WHICH ISN'T POSSIBLE. THE MOST COMMON TIME FOR IT TO STALL IS TURNING AT SLOWER SPEEDS, THOUGH IT HAS STALLED AT IDLE AS WELL (I.E. STOPPING AT A STOP LIGHT, COASTING). THE TWO WORSE TIMES FOR ME WERE TURNING LEFT ACROSS ONCOMING TRAFFIC AND NEARLY GETTING SLAMMED BY A SCHOOL BUS, AND ANOTHER TIME NEAR THE SAME SCHOOL WHERE THE ENGINE STALLED AS I ROLLED AT 20 MPH AND DIDN'T REALIZE IT UNTIL I ALMOST RAN UP ON A SIDEWALK WITH KIDS GOING TO SCHOOL. THIS IS ABSOLUTELY THE TRUTH. OTHER TIMES HAVEN'T CAUSED IMMEDIATE DANGER BUT THE NEXT TIME COULD BE MUCH MORE SERIOUS. SOMEONE WILL BE HURT OR WORSE IF CHRYSLER DOESN'T DO SOMETHING ABOUT THIS!!! I UNDERSTAND THE NEED TO DUPLICATE AN ISOLATED INCIDENT, BUT WHEN SO MANY HUNDREDS OF PEOPLE HAVE PUBLICLY VOICED THEIR OWN EXPERIENCES, AND WHO KNOWS HOW MANY MORE EITHER NOT SAYING ANYTHING OR GOING THROUGH THE RINGER AT THE DEALERSHIP, SOMETHING MORE SHOULD BE ACKNOWLEDGED BY CHRYSLER AND THEIR DEALERS. IT'S UNBELIEVABLE THAT YOU GIVE THEM SO MUCH MONEY FOR THE CAR, THEN GO IN TIME AFTER TIME AND PAY THEM TO SERVICE IT, ONLY TO HAVE THEM GET STONE COLD WITH YOU OVER THIS. UNREAL! I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN. EVER. *JB