NHTSA Complaint #10163015 — 2005 DODGE RAM 2500

DODGE REFUSES TO FIX A PROBLEM FOR WHICH THERE IS A SERVICE BULLETIN #2101605 I HAVE BEEN THREE TIMES TO GET SOMETHING DONE. THE DEALER SAYS I AM NOT COVERED BY THE BULLETIN, BUT THAT I DO HAVE THE PROBLEM. THE DEALER CALLED DODGE AND THEY WILL NOT APPROVE THE REPAIR. THEY SAY IT IS OKAY TO HAVE A 4 TO 10 SECOND DELAY IN THE TRANSMISSION BEING OPERABLE WHEN SHIFTED INTO GEAR. THE ENGINES REVS UP AND THE TRUCK ROLLS, UNTIL IT FINALLY CATCHES INTO GEAR. I HAVE 24,000 MILES ON MY 2005 RAM 2500. I TOLD THEM (ON THE THIRD VISIT JULY 18) THAT I BECAME AWARE OF THE ISSUE BEING KNOWN ABOUT AFTER SOME ONE TOLD ME IT WAS A COMMON PROBLEM. DODGE SAID THEY WERE UNAWARE OF IT UP UNTIL I PROVIDED PROOF OTHERWISE. I NEED MY VEHICLE FIXED. MY PROBLEM IS GETTING WORSE. WHAT GOOD IS MY WARRANTY WHEN THEY WILL NOT FIX A SIGNIFICANT DEFECT? *NM