NHTSA Complaint #10162780 — 2005 SUZUKI VERONA

ON OR ABOUT JULY 26, 2005, DR. ____PURCHASED A 2005 SUZUKI VERONA EX FROM THE SUZUKI DEPOT. SINCE THAT TIME, THE VEHICLE HAS UNDERGONE A MULTITUDE OF PROBLEMS, MANY OF WHICH SUZUKI HAS BEEN UNABLE OR UNWILLING TO FIX. SINCE ITS PURCHASE ELEVEN MONTHS AGO, THE VEHICLE HAS EXHIBITED AIR CONDITIONING PROBLEMS, CAR SEAT WARMER PROBLEMS, CAR DOOR PROBLEMS, RECURRING ENGINE LIGHT PROBLEMS AND, MOST RECENTLY, SHAKING AND LURCHING ISSUES WHICH HAVE RENDERED THE VEHICLE UNSAFE TO OPERATE. OVER THE COURSE OF THE PAST SEVERAL MONTHS, THE VEHICLE'S ENGINE LIGHT HAS BEEN ENLIGHTENED ON A CONSISTENT BASIS. WHEN DR. ____FIRST BROUGHT THE VEHICLE IN FOR SERVICE, THE SERVICE DEPARTMENT DIAGNOSED A ENGINE THROTTLE PROBLEM. UNFORTUNATELY, REPAIRS PROVED INEFFECTIVE AND THE PROBLEMS QUICKLY RESURFACED CAUSING DR. ____ TO RETURN THE VEHICLE FOR REPAIR ON TWO ADDITIONAL OCCASIONS. WILLING TO GIVE SUZUKI YET ANOTHER CHANCE, ON MAY 30, 2006, DR. _____ BROUGHT THE VEHICLE IN FOR THE FOURTH TIME AS THE ENGINE LIGHT CONTINUED TO TURN ON AND OFF INTERMITTENTLY. WHAT DID HAPPEN WAS THAT THE ENGINE ISSUES PERSISTED, CAUSING DR. ______TO BRING HIS VEHICLE TO THE SERVICE DEPARTMENT FOR A FIFTH TIME ON JUNE 6, 2006, AT WHICH TIME HE SPOKE TO SERVICE MANAGER JOHNNY VIERA. OVER THE COURSE OF THE PAST SEVERAL WEEKS, DR. _______ HAS CONTINUED TO DRIVE THE VEHICLE NOTWITHSTANDING THE ENGINE RELATED PROBLEMS. NOW, HOWEVER, THE VEHICLE JERKS AND SHAKES WHEN DRIVEN RENDERING IT POTENTIALLY UNSAFE TO OPERATE. FRANKLY, WE BELIEVE ENOUGH IS ENOUGH AND ARE NO LONGER INTERESTED IN WASTING DR. ______'S TIME WHILE INEFFECTUAL REPAIR ATTEMPTS ARE MADE. THE VEHICLE, QUITE CLEARLY, CAN ONLY BE CONSIDERED A "LEMON" AND DEMAND IS HEREBY MADE THAT SUZUKI TAKE POSSESSION OF THE VEHICLE AND REFUND THE FULL PURCHASE PRICE AND ALL ASSOCIATED COSTS TO DR. ____. *NM