2005 SUZUKI VERONA — Problems, Recalls & Safety Data

This issue pertains to Safety Recall Notice No. XC - All 2004-2006 Suzuki Verona Vehicles - DRL System. Please note, the vehicle manufacturer provided documentation service was performed and the DRL Module (part 38860-84Z21-RX0) was replaced at mileage 49470. My wife and I are the original owner and the mileage is 61,000-62,000 currently. Approximately 1 month ago we experienced a slight odor like something electrical was burning. Recently, we noticed 1) That the Daytime Running Lights glow at first and gradually reach full intensity. 2) When switching from low headlights to high beams, all headlights go completely out for about 6 seconds before coming on gradually. Because Suzuki automobiles are no longer sold in the United States, the nearest support dealer is located 150 miles away. A local auto repair shop diagnosed and determined the DRL Module part mentioned in the original recall needs to be replaced. We contacted the support dealer, who, in turn, contacted Suzuki USA about the issue. Suzuki USA indicates they complied with the original recall and refuse to comply a second time. The original recall service report indicated a $122.60 cost for the part. Currently, Suzuki has the part and wants $294 for it, and they consider the repair to be a billable service. We have not been able to locate any alternate part sources and must rely on Suzuki for this item. I am [XXX] old and if I have to drive 150 miles (one way) to make the repair, it will involve the additional cost of an overnight hotel. My local repair guy can do the repair, which I'm willing to pay for if Suzuki can supply the part at $0 or at least for only their product cost. Otherwise, I do not feel safe driving the car with the possibility of having a fire (per the recall notice). Even if no fire occurs, it certainly is not safe without dependable headlights. Won't you please help us? Thank you in advance for your assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLE DRIVES NORMAL THEN BRAKES LOCK UP CAUSING TIRES TO SKID TO SUDDEN STOP KILLING THE ENGINE AT RANDOM TIMES AND RANDOM SPEEDS THEN STARTS RIGHT BACK UP THEN DOES IT AGAIN AT A RANDOM TIME. *TR

VEHICLE DRIVES NORMAL THEN BRAKES LOCK UP CAUSING TIRES TO SKID TO SUDDEN STOP KILLING THE ENGINE AT RANDOM TIMES AND RANDOM SPEEDS THEN STARTS RIGHT BACK UP THEN DOES IT AGAIN AT A RANDOM TIME. *TR

SCOTT WAS TRAVELING ON A HIGHWAY AND ATTEMPTED TO EXIT THE HIGHWAY; HOWEVER, AS HE ATTEMPTED TO BRAKE, HE NOTICED H WAS NOT SLOWING DOWN, AND THAT IT APPEARED THAT HIS BRAKES HAS GIVEN OUT. HE WAS ABLE TO SAFELY SLOW DOWN THE VEHICLE AND PULL TO THE SHOULDER. HE OBSERVED A SMALL AMOUNT OF SMOKE EMANATING FROM HIS VEHICLE. UPON EXITING THE VEHICLE AND OPENING THE HOOD, HE SAW MORE SMOKE AND FLAMES BETWEEN THE ENGINE AND FIREWALL. HE ADVISED HIS PASSENGER TO EXIT THE VEHICLE.

SCOTT WAS TRAVELING ON A HIGHWAY AND ATTEMPTED TO EXIT THE HIGHWAY; HOWEVER, AS HE ATTEMPTED TO BRAKE, HE NOTICED H WAS NOT SLOWING DOWN, AND THAT IT APPEARED THAT HIS BRAKES HAS GIVEN OUT. HE WAS ABLE TO SAFELY SLOW DOWN THE VEHICLE AND PULL TO THE SHOULDER. HE OBSERVED A SMALL AMOUNT OF SMOKE EMANATING FROM HIS VEHICLE. UPON EXITING THE VEHICLE AND OPENING THE HOOD, HE SAW MORE SMOKE AND FLAMES BETWEEN THE ENGINE AND FIREWALL. HE ADVISED HIS PASSENGER TO EXIT THE VEHICLE.