NHTSA Complaint #10162650 — 2001 SAAB 9-5

ELECTRICAL SYSTEM:IGNITION:MODULE issue reported to NHTSA

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Complaint Details

ODI Number	10162650
Vehicle	2001 SAAB 9-5
Component	ELECTRICAL SYSTEM:IGNITION:MODULE
Date of Incident	January 18, 2005
Date Filed	July 18, 2006
Mileage	43,701 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

2001 SAAB 9-5, CONSUMER HAS NOT RECEIVED REIMBURSEMENT FOR THE RECALL WORK DONE ON THE VEHICLE. *KB THE CONSUMER RECEIVED A RECALL LETTER IN THE MAIL ONE MONTH LATER, AFTER THE REPAIRS WERE ALREADY PAID FOR. WHEN THE CONSUMER CALLED TO INQUIRE ABOUT HER REFUND, SHE WAS TOLD BY THE MANUFACTURER, THAT THEY DIDN'T HAVE ALL OF THE PAPERWORK AND ALSO THEY DIDN'T HAVE HER ADDRESS. NINE MONTHS LATER, THE CONSUMER STILL HAS NOT RECEIVED REIMBURSEMENT. THE CATALYTIC CONVERTER WAS REPLACED. *JB

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