NHTSA Complaint #10162457 — 2005 KEYSTONE RAPTOR

THE UNIT I PURCHASED FROM ORANGEWOOD RV IN SURPRISE, AZ. LAST YEAR,WAS DEFECTIVE AND CAUSED CONSIDERABLE DAMAGE TO OUR TOW VEHICLE AND UNIT. THIS WAS CAUSED AS A DIRECT RESULT OF A MANUFACTURER DEFECT IN THE 3 AXLES ON THE RIGHT/PASSENGER SIDE OF OUR RAPTOR-MODEL, WERE INSTALLED, 2 1/2 INCHES OFF-CENTER, WHICH CREATED DAMAGE TO VEHICLE, AS THE REAR END OF THE UNIT WAS OVER THE TRAFFIC LINE, AT TIMES AS MUCH AS 8-12 INCHES, AND SUSTAINED DAMAGE TO THE ROOF AND WAS AN EXCESSIVE STRAIN AND DAMAGE TO THE TOW VEHICLE, THAT IT REQUIRED EXTENSIVE REPAIR AND IMPROVEMENTS, AS THEY FRAUDULENTLY LED ME TO BELIEVE, I COULD TOW THE VEHICLE SAFELY, WITH THE VEHICLE I OWNED, WITHOUT ANY MODIFICATIONS OR IMPROVEMENTS NECESSARY, WHICH WAS NOT TRUE, AS I SOON LEARNED. ALL OF THIS COMBINED, RESULTED IN OVER $25,000.00 IN DAMAGES TO THE UNIT IT'S SELF AND THE TOW VEHICLE. I WONDER HOW MANY OTHER UNITS CAME OUT OF THE FACTORY IN THE SAME DEPLORABLE SHAPE??? R.G. MARKS. *JB