NHTSA Complaint #10160888 — 2004 CADILLAC SRX

VISIBILITY:SUN/MOON ROOF ASSEMBLY issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10160888
Vehicle	2004 CADILLAC SRX
Component	VISIBILITY:SUN/MOON ROOF ASSEMBLY
Date of Incident	June 16, 2006
Date Filed	June 27, 2006
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON THE HIGHWAY DURING SUNNY DRY CONDITIONS, THE SUN ROOF EXPLODED INTO MANY PIECES. THE VEHICLE WAS IMMEDIATELY PULLED OVER BECAUSE SOME SMALL PIECES OF GLASS BEGAN FALLING INTO THE VEHICLE. THE SUNROOF SHADE WAS PULLED SHUT TO PREVENT GLASS FROM FALLING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED AN EXTERNAL OBJECT CAUSED THE INCIDENT. THE CONTACT DISAGREED WITH THE DEALER BECAUSE THERE WERE OTHER COMPLAINTS ABOUT THE SAME PROBLEM. THE DEALERSHIP REPAIRED THE VEHICLE AT NO COST, AND THE CONTACT HAS A RECEIPT OF THE GLASS REPAIR.

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