NHTSA Complaint #10160872 — 2005 DODGE CARAVAN

DT*: THE CONTACT STATED TWO RENTAL HANICAPP ACCESSIBLE VEHICLES WERE RECEIVED IN POOR CONDITIONS FROM AN INDEPENDANT RENTAL COMPANY. THE WHEELCHAIR ACCESSIBLE RAMP COMPLETELY DETACHED FROM THE VEHICLE WHILE IN USE. THERE WERE NO INJURIES OCCURRED. THE FIRE DEPARTMENT AND POLICE WERE CALLED ENSURE THE SAFETY OF THE OCCUPANTS. THE VEHICLES WERE RETURNED TO THE RENTAL COMPANY AND ANOTHER VEHICLE WAS PROVIDED. THE REPLACEMENT VEHICLE SHOWED SIGNS OF BRAKE PROBLEMS; SQUEAKING WAS HEARD WHILE APPLYING THE BRAKES. THE VEHICLE WAS RETURNED TO RENTAL COMPANY. ON ANOTHER OCCASION, A HANICAPP ACCESSIBLE VEHICLE WAS RENTED FROM THE SAME COMPANY IN ANOTHER STATE WHICH HAD OIL IN THE ENIGINE. THE CONTACT EXPRESSED THAT THE COMPANY DOES NOT MAINTAIN OR INSPECT THE RENTAL VEHICLES PROVIDED.