NHTSA Complaint #10160663 — 2000 VOLVO S80

JUNE 13, 2004: CAR LOST POWER ON I-70 IN OHIO. TIME - 10:00 PM; CONDITIONS CLEAR. VEHICLE DROPPED INTO "LIMP HOME MODE" REQUIRING THAT WE DRIVE IN THE BREAKDOWN LANE TO THE NEAREST EXIT WHICH WAS ABOUT 8 MILES. VEHICLE SPEED WAS ABOUT 20 MPH MAX. - A DANGEROUS SITUATION ON AN INTERSTATE AT NIGHT SINCE BOTH DEBRIS, DEAD ANIMALS AND HIGHWAY CONSTRUCTION BARRIERS REQUIRED TEMPORARILY LEAVING THE BREAKDOWN LANE. NEITHER MY WIFE NOR I KNEW WHAT WAS HAPPENING AT THE TIME. WE WERE ABLE TO FIND A MOTEL AND HAD THE CAR TOWED TO THE NEAREST VOLVO DEALERSHIP FOR REPAIRS THE NEXT DAY. CAR REPAIRS INCLUDED AN ETM, THROTTLE BODY, THE MAIN CONTROL MODULE (PART #8601630), VARIOUS DIAGNOSTIC TESTS AND SOFTWARE DOWNLOADS. TIME CONSTRAINTS NECESSITATED OUR RETURNING TO CONNECTICUT BY THE NEXT DAY SO WE ENDED UP LEAVING THE CAR AND OBTAINING A RENTAL. THE DEALERSHIP FINISHED THE REPAIRS AND HAD THE CAR DRIVEN TO US A COUPLE OF DAYS LATER. A GOOD PART OF THE REPAIR COSTS WERE ABSORBED BY VOLVO, HOWEVER WE DID PAY SOME. THE REASON FOR THIS COMPLAINT IS CONCERN FOR MY WIFE'S SAFETY. SHE IS THE PRIMARY DRIVER OF THIS CAR, USING IT TO COMMUTE TO/FROM WORK ON HEAVILY TRAVELED ROADS. WE HAVE SINCE LEARNED THAT THESE REPAIRS DO NOT PERMANENTLY SOLVE THIS PROBLEM. THE CAR NOW HAS 95,000 MILES ON IT - ABOUT 35, 000 MORE MILES SINCE THE ORIGINAL FAILURE. WE ARE AWARE OF VOLVO'S 10 YEAR/200,000 MILE WARRANTY ON THE ETM, BUT VOLVO NEEDS TO FIND A PERMANENT FIX RATHER THAN RISK MY WIFE'S OR MY SAFETY. *JB