NHTSA Complaint #10160082 — 2003 HONDA ACCORD

TOOK MY CAR IN FOR A REGULAR OIL CHANGE. HOURS LATER I RECEIVED A PHONE CALL FROM THE SERVICE ADVISOR ASKING ME, IF I HAD TIME SO HE COULD TALK TO ME REGARDING MY CAR. I SAID, YES AND THE SERVICE ADVISOR FROM HONDA DEALERSHIP WENT ON TO TELL ME THAT I NEEDED MY TRANSMISSION FLUID CHANGED, BRAKE FLUID CHANGED, AND MY ENGINE COOLANT CHANGED. THE TOTAL AMOUNT OF COST CAME TO $500.29 WHICH I THOUGHT I WAS BEING RIPPED OFF. THE HONDA SERVICE ADVISOR ALSO WENT ON TO TELL ME THAT I NEED TO HAVE MY FRONT STRUTS REPLACED BECAUSE THEY ARE BAD. I NOTICED WHEN I WOULD MAKE A RIGHT HAND TURN I WOULD HEAR A SQUEAKY NOISE. HE CONFIRMED THAT IT WAS MY FRONT STRUTS. I ASK THE SERVICE ADVISOR HOW LONG DOES IT NORMALLY TAKE FOR STRUTS TO WEAR OUT HE TOLD ME AROUND 80,000-100,000 MILES WELL MY 2003 HONDA ACCORD EX ONLY HAVE 48,000 MILES ON IT. I'M ASSUMING THAT I PROBABLY STARTED OFF WITH BAD STRUTS IN THE BEGINNING SINCE I HAD MY HONDA ACCORD EX, I HAVE HAD NOTHING BUT PROBLEMS. NOW, THAT MY CAR IS OUT OF WARRANTY I'M HIT WITH A HUGE FEE TO GET STRUTS REPLACED ON A CAR WHICH I THINK WAS BAD IN THE FIRST PLACE. MY HONDA ACCORD EX WAS ORIGINALLY PURCHASED BY ME IN DECEMBER OF 2002. I HAVE BEEN THE ONLY DRIVER OF THE CAR. AT THIS TIME I WOULD NEVER PURCHASE ANOTHER HONDA ACCORD. I USED TO HAVE AN 2000 HONDA ACCORD EX NEVER HAD A PROBLEM. SINCE I HAVE HAD THIS CAR THERE HAVE BEEN RECALLS ON MY CAR. I HAVE HAD PROBLEMS WITH THE DOOR LATCHES, INSIDE PANEL ON PASSENGER SIDE COMING OFF. SUNROOF RUBBER COMING UNGLUED. I HAD TO HAVE THE WINDSHIELD REPLACED BAD WIPERS WHICH SCRATCHED THE WINDSHIELD UP. NEW RADIO SYSTEM. TROUBLE WITH THE LIGHTS FOR THE HEATED SEATS, DASH BOARD LIGHTS WENT OUT. RADIO LIGHTS WENT OUT. I WAS SOLD A COMPLETE LEMON. I BELIEVE HONDA SHOULD LOOK INTO MY MAINTENANCE RECORD AND SEE ALL THE PROBLEMS I HAVE HAD WITH THIS CAR AND REALLY CONSIDER REPLACING THE STRUTS FOR ME. I DO NOT HAVE AN EXTENDED WARRANTY IT'S GOING TO COST ME $700. *JB