NHTSA Complaint #10159971 — 2004 MERCURY MOUNTAINEER POWER TRAIN:DRIVELINE:DRIVESHAFT

Complaint Details

ODI Number	10159971
Vehicle	2004 MERCURY MOUNTAINEER
Component	POWER TRAIN:DRIVELINE:DRIVESHAFT
Date of Incident	April 20, 2004
Date Filed	June 15, 2006
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

I PURCHASED MY 2004 MERCURY MOUNTAINEER IN OCT 2003. THE VEHICLE WAS MAKING A ROARING NOISE, ONCE TAKEN IN FORD REPLACED THE REAR DIFFERENTIAL AND REAR DRIVE SHAFT, ALSO COMPLAINED OF ROUGH SHIFTING OF TRANSMISSION AROUND 30-35 MPH CHANGING FROM 2ND TO 3RD GEAR. THE SOLENOID WAS REPLACED, ADDITIVE ADDED, MANY REPROGRAMS BUT AFTER 6 TRIPS TO DEALER STILL IS NOT CORRECTED. 18 MONTHS LATER ROARING NOISE APPEARED AGAIN AND SAME REAR DRIVE SHAFT WAS REPLACED. THE VEHICLE HAS LESS THAN 30,000 MILES. *JB

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