NHTSA Complaint #10159727 — 2004 HOLIDAY RAMBLER VACATIONER

THE UNIT HAS BEEN FALLING APART SINCE WE PURCHASED IT. THE MAIN ISSUES ARE WITH THE COACH PORTION. BROKEN CABINETS, PLUMBING LEAKS, ELECTRICAL ISSUES, BUT THE COACH HAS A LIST WHICH GROWS WITH EVERY USE. THE MANUFACTURER HAS BUILT A POOR PRODUCT AND THE DEALER HAS HAD LITTLE OR NO EFFECT IN CORRECTING THE ISSUES. IT TAKES MANY MONTHS OF WAITING FOR A PHONE CALL TO HEAR OF ORDERED PARTS OR BACK ORDERED PARTS ONLY TO FINALLY SCHEDULE AN APPOINTMENT FOR SERVICE. EACH TIME WE SPEAK WITH A COLTON RV REPRESENTATIVE, OUR SITUATION IS NEW TO THEM, BASICALLY, THEY KEEP FORGETTING ABOUT US. WHEN THEY HAVE HAD THE UNIT, ITEMS HAVE GONE UNREPAIRED EVEN THOUGH WE WERE ADVISED THAT THEY WERE REPAIRED AND EACH TIME, OUR VEHICLE HAS COME BACK WITH A NEW DAMAGED ITEM. WE CANNOT GET THEM TO TAKE OUR SERIOUS ISSUES WITH ANY COMMITMENT. *NM