NHTSA Complaint #10281180 — 2004 HOLIDAY RAMBLER VACATIONER

TL*THE CONTACT OWNS A 2004 HOLIDAY RAMBLER VACATIONER. WHILE DRIVING AT 20 MPH HE ATTEMPTED TO APPLY THE BRAKES AND THEY EXTENDED TO THE FLOOR AND FAILED TO STOP THE VEHICLE. HE WAS ABLE TO SAFELY MANEUVER THE VEHICLE TO THE EMERGENCY LANE UNTIL THE BRAKES WERE NO LONGER OVER HEATED. THE CONTACT WAS ABLE TO DRIVE SAFELY TO HIS DESTINATION. A BURNING SMELL WAS PRESENT IN THE BRAKING AREA SINCE THE VEHICLE WAS PURCHASED; HOWEVER, THE DEALER STATED THAT SMELL WAS THE NEW INSTALLATION BURNING OFF. THE CONTACT CONTINUED TO DRIVE THE VEHICLE UNTIL HE LOST THE ABILITY TO ENGAGE THE BRAKES. THE DEALER WAS UNABLE TO DETERMINE THE FAILURE SINCE IT COULD NOT BE DUPLICATED. THE REAR BRAKE CALIPER ON THE DRIVERS SIDE WAS REPLACED AT THE OWNERS EXPENSE FOR $642.68. TWO YEARS LATER, WHILE DRIVING APPROXIMATELY 20 MPH AND APPLYING THE BRAKES THEY WERE NOT ENGAGING WITH ENOUGH RESISTANCE. THE DEALER IS CURRENTLY INSPECTING THE VEHICLE. THE MANUFACTURER STATED THAT SINCE THERE WAS NO EXISTING RECALL HE WOULD NOT BE REIMBURSED FOR THE PREVIOUS REPAIRS. THE FAILURE MILEAGE WAS 11,610 AND THE CURRENT MILEAGE WAS 15,200.