NHTSA Complaint #10159492 — 2004 FORD F-150 POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10159492
Vehicle	2004 FORD F-150
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	May 20, 2006
Date Filed	June 9, 2006
Mileage	27,563 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

EXPERIENCE CONSISTENT SIGNIFICANT JERK/CLUNK/SLAM AFTER COASTING IN 3RD GEAR AND ACCELERATE DOWN SHIFTING INTO 2ND GEAR. SERVICE BULLETIN SAYS NORMAL AND TO NOT REPAIR, YET MY ISSUE IS NOT INTERMITTENT AND IS A SIGNIFICANTLY NOTICEABLE AND UNCOMFORTABLE JERK IN THE DRIVELINE THAT IS DEFINITELY NOT NORMAL PERFORMANCE FROM ANY TRANSMISSION AWARE OF WITHOUT A VERY AGGRESSIVE SHIFT KIT INSTALLED AND A PLETHORA OF HORSEPOWER. TOOK TO DEALER AND SERVICE TECH HANDED ME SERVICE BULLETINS AND DIDN'T EVEN LOG INTO COMPUTER THAT VEHICLE WAS TAKEN IN FOR THE ISSUE. MADE NOTES AND SENT TO SHOP FOREMAN AS COMMUNICATION OF MY CONCERN ABOUT THE LACK OF PAPERWORK AND RECORD, AND THE LACK OF SERVICE. TECHNICIAN DROVE TRUCK AND SAID THIS WAS NORMAL...WOULD NEVER BUY A VEHICLE KNOWING THAT IT WOULD END UP SHIFTING LIKE THIS AS NORMAL WEAR AND TEAR WHILE UNDER WARRANTY. *JB

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