NHTSA Complaint #10159227 — 2005 FORD EXPLORER

ON TWO SEPARATE OCCASIONS MY 2005 FORD EXPLORER XLT HAS COMPLETELY DIED WHILE THE VEHICLE WAS IN MOTION. BOTH INSTANCES HAPPENED AT SPEEDS OF LESS THAN 45 MPH. THE VEHICLE GOES DEAD, AS IF THE KEY HAS BEEN TURNED FROM "RUN" TO THE NEXT POSITION BACK. THERE ARE NO SYMPTOMS PRIOR TO THE VEHICLE SHUTTING OFF. THE VEHICLE EXPERIENCES A TOTAL LOSS OF POWER, ALL GAUGES GO DEAD AND ALL DASH WARNING LIGHTS ILLUMINATE, SO I KNOW THAT THE VEHICLE STILL HAS ELECTRICAL POWER. SOMETHING IS CAUSING THE ENGINE TO TURN OFF WHILE THE VEHICLE IS IN MOTION. THIS HAS HAPPENED ON THE 13TH OF MAY AND AGAIN ON THE 2ND OF JUNE. ON BOTH OCCASIONS I TOOK THE VEHICLE TO GARRY SMITH FORD, IN FT WALTON BEACH FL FOR SERVICE, AND ON BOTH OCCASIONS I WAS TOLD THAT THEY COULD NOT DUPLICATE THE FAULT AND THAT THERE WAS NO RECORD OF A FAULT IN THE VEHICLE SYSTEM. I AM NOT SATISFIED WITH THEIR ANSWER. THEY HAVE REPLACED NO PARTS ON MY VEHICLE AND RECOMMENDED THAT I SIMPLY KEEP DRIVING IT, UNTIL I CAN GET IT TO DIE, THEN CALL THEM ON THE PHONE. *NM