NHTSA Complaint #11020712 — 2005 FORD EXPLORER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11020712
Vehicle	2005 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	August 25, 2017
Date Filed	August 31, 2017
Mileage	162,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

WHILE DRIVING DOWN THE INTERSTATE AT NIGHT MY VEHICLES DASHBOARD BEGAN TO ACT ERRATIC. THEN THE BATTERY GAUGE RAPIDLY DROPPED INTO THE RED ZONE. WITHIN ABOUT 3 MILES I LOST MY INTERIOR POWER, HEADLIGHTS, TAILLIGHTS, AND SIGNALS INCLUDING MY HAZARD LIGHTS. WHEN LIMPING OFF THE INTERSTATE MY TRUCK HAD LOST ENOUGH POWER TO WHERE IT DIED OUT. ONCE AT THE DEALERSHIP IT WAS FOUND THAT THE ALTERNATOR FRIED OUT CAUSING A SURGE THAT WIPED OUT THE PCM AND UTILITY CLUSTER ALL WITHOUT WARNING.

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