NHTSA Complaint #10158617 — 2002 TOYOTA CAMRY

MY CAR'S CHECK ENGINE LIGHT WOULD COME ON AND MY SON WOULD CHECK THE CODE (PO420) THEN SEND ME TO THE DEALER. I TOOK THIS CAR TO TWO DIFFERENT DEALERS DURING THIS TIME. THE FIRST TIME THE LIGHT CAME ON I WAS OUT OF TOWN AND TOOK THE CAR TO A LOCAL DEALER WHO CHANGED A SENSOR CONNECTED TO THE EXHAUST SYSTEM. THE NEXT TIME TO LIGHT CAME ON I TOOK THE CAR TO A DEALER IN MY AREA AND THEY TOLD ME THAT IT WAS A BAD SENSOR (SAME ONE THAT HAD JUST BEEN CHANGED) AFTER I TOLD THEM THAT SENSOR HAD ALREADY BEEN REPLACED THEY CAME BACK AND TOLD ME THAT IT WAS A DIFFERENT SENSOR. I LEFT THIS DEALER AND SHORTLY AFTER THE CHECK ENGINE LIGHT WAS ON AGAIN AND I WENT BACK TO THE SECOND DEALER WHO SAID THAT THE COMPUTER NEEDED TO BE REPROGRAMMED. THIS PROBLEM HAS BEEN ON GOING FOR ABOUT FOUR YEARS, DURING WHICH TIME MY CAR WAS UNDER WARRANTY AND THE FIRST SERVICE BULLETIN ON THIS PROBLEM WAS ISSUED ON MAY 24, 2004 AND THE SECOND ON JULY 27, 2004. NOW THAT THE CAR IS NOT UNDER WARRANTY I HAVE FOUND OUT ABOUT THESE SERVICE BULLETINS. I INTEND TO TAKE THIS ISSUE UP WITH TOYOTA AS THIS SHOULD HAVE BEEN REPAIRED BACK IN 2004. *NM