NHTSA Complaint #10158074 — 2000 BMW 3 SERIES

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10158074
Vehicle	2000 BMW 3 SERIES
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	July 11, 2005
Date Filed	May 23, 2006
Mileage	79,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

EXPERIENCED TEARING IN THE SHEET METAL LOCATED ABOVE THE REAR DIFFERENTIAL CARRIER. THE SHEET METAL HAD BEEN FATIGUED FROM CARRIERS MOVEMENT UNDER LOAD (ACCELERATION/DECELERATION). THE SERVICE MANAGER (ON BEHALF OF BMW NA) STATES THAT THE DAMAGE WAS A RESULT OF "HITTING A LARGE POTHOLE". IT SHOULD BE NOTED THAT NO OTHER SUSPENSION COMPONENTS WERE DAMAGED AND EVERYTHING ON THE CAR IS FACTORY ORIGINAL. NO MODIFICATIONS WHATSOEVER AND NO REPAIRS UNTIL THAT POINT. THE CAR HAS BEEN REPAIRED AND THE AREA IN QUESTION HAS BEEN REINFORCED TO PREVENT FUTURE SUBFRAME FAILURES. THIS IS NOT ACCEPTABLE FOR A CAR MANUFACTURER TO PASS BLAME FOR A DESIGN DEFECT ONTO THEIR CUSTOMERS. OBVIOUSLY, THEY HAVE LOST ANY FUTURE SALES FROM ME. *NM

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