NHTSA Complaint #10254064 — 2000 BMW 3 SERIES

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	10254064
Vehicle	2000 BMW 3 SERIES
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	December 22, 2008
Date Filed	January 7, 2009
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I DROVE FROM NORTH CAROLINA TO CALIFORNIA PRIOR TO PCSING OVERSEAS. HALFWAY I NOTICED A CREAKING SOUND. UPON ARRIVAL TO CALIFORNIA I TOOK IT TO A SHOP ONLY TO FIND OUT THE REAR SUBFRAME WAS TEARING FROM ITS MOUNTS. INSURANCE CLAIMS IT AS A WEAR AND TEAR ISSUE AND REFUSES TO PAY FOR THE REPAIRS. UNDER NORMAL CONDITIONS THE TEARING OF THE SUBFRAME DOES NOT SEEM POSSIBLE. I TOOK IT TO A BMW DEALER WHERE THEY ARE NOW RIPPING APART THE REAREND TO ONLY SPOT WELD THE REPAIR I DO NOT EVEN BELIEVE IS A PROPER REPAIR. NOW WITH INSURANCE REFUSING TO COVER IT I'M STUCK WITH AN 8,000 DOLLAR REPAIR THAT SHOULD NOT EVEN EXIST. *TR

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