NHTSA Complaint #10157982 — 2005 DODGE GRAND CARAVAN SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

Complaint Details

ODI Number	10157982
Vehicle	2005 DODGE GRAND CARAVAN
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Date of Incident	October 2, 2005
Date Filed	May 22, 2006
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MS

Consumer Description

FIRST NOTICED POPPING/RUBBING NOISE IN FRONT END. TOOK IN AND THEY REPLACED THE FRONT STABILIZER BUSHINGS AND ETC.. THAT WAS IN OCT 2005. I HAVE TAKEN BACK TO WILSON DODGE IN JACKSON, MS 3/4 TIMES SINCE. THE PROBLEM STILL EXIST. THE SERVICE MAN SAID HE HEAR NOISE WHEN TURNING 1/4 TO RIGHT. BUT WHEN I WENT TO PICK UP VEHICLE THEY HAD NOT DONE ANYTHING TO IT. I HAVE A FRIEND THAT'S A MECHANIC. HE SAID THE RACK AND PINION SYSTEM IS GOING OUT AND IS BAD. I HAVE STATED THIS TO WILSON DODGE. THEY WANTED ME TO SIGN THE LAST PAPER WORK BUT I WOULD NOT SIGN BECAUSE THEY HAD NOT FIXED PROBLEM. I AM TAKING TO OTHER DODGE DEALER SHIP THIS WEEK TO SEE IF THEY CAN FIND PROBLEM. ALSO I HAD TO REPLACE THE BRAKES ALREADY AT 26,000 MILES. AND THEY SAID I NEEDED NEW ROTORS. THIS IS RIDICULOUS. I HAD A 1998 DODGE CARAVAN AND ONLY HAD TO REPLACE BRAKES ONCE ON IT AND IT HAD 98,000 MILES ON IT. *JB

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