NHTSA Complaint #10157956 — 2004 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10157956
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	May 12, 2006
Date Filed	May 21, 2006
Mileage	63,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

TRANSMISSION BEGAN EXPERIENCING PROBLEMS SHIFTING BETWEEN 2 AND 3 RD GEAR, INTO OVERDRIVE, AND INTO REVERSE. ON 5/12/06 I TOOK THE VEHICLE TO THE DEALERSHIP AND THE TECHNICIAN WAS ABLE TO DIAGNOSE THE PROBLEM WITH MY VEHICLE WITH THE KEYS STILL IN MY PURSE AND THE VEHICLE IN THE PARKING LOT. BASED ON THE OTHER VEHICLES HE HAD SEEN HE HAD A GOOD IDEA WHAT MY EXPLORER'S PROBLEM WAS. UNBEKNOWNST TO ME, THREE WEEKS PRIOR TO MY PROBLEM MY NEIGHBOR HAD THE SAME EXACT PROBLEM WITH HIS EXPLORER. EVIDENTLY THE TRANSMISSION, SOLENOID, PROBLEM WIT THE EXPLORER IS COMMON AND WOULD LEAVE ON TO BELIEVE IT TIS A PRODUCTS LIABILITY CLAIM ON EITHER THE MANUFACTURER OR ONE OF ITS PARTS SUPPLIERS. 3 SOLENOIDS WERE REPLACED AND MY AIR FILTER WAS REPLACED. MY OUT OF POCKET COST WAS $996.. *JB

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