NHTSA Complaint #10157920 — 2002 VOLKSWAGEN EUROVAN SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Complaint Details

ODI Number	10157920
Vehicle	2002 VOLKSWAGEN EUROVAN
Component	SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Date of Incident	February 1, 2006
Date Filed	May 20, 2006
Mileage	102,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

BOUGHT A USED 2002 EUROVAN WITH SEAT WARMER IN JAN 2006. SEAT WARMERS WORKED INITIALLY, BUT ON PASSENGER SIDE IT OVERHEATED AND MELTED THROUGH THE FACTORY SYNTHETIC CLOTH SEAT COVER CAUSING ABOUT A 1 INCH CHARRED BLACK SPOT AS WELL AS OTHER DISCOLORATION NEARBY. WIFE WAS SITTING IN THE SEAT AND NOTICED THE EXTREMELY HOT SPOT AND TURNED IT OFF BEFORE IT DID MORE DAMAGE OR INJURY. I AM MAKING THIS COMPLAINT AFTER FINDING OTHERS HAVE HAD THE SEAT WARMER PROBLEMS ON THEIR VW MODELS, DOCUMENTED ON A TECHNICAL SERVICE BULLETIN ON EDMUNDS.COM FOR 2002-2003 VW JETTAS AND VWVORTEX.COM INTERNET SITES. *JB

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