NHTSA Complaint #10157796 — 2002 MERCEDES BENZ C320

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10157796
Vehicle	2002 MERCEDES BENZ C320
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	January 1, 2006
Date Filed	May 18, 2006
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE TRANSMISSION HAS REPEATEDLY LOCKED IN 2ND GEAR. THE ELECTRICAL SYSTEM SHOWS CONSTANT LIGHT, COOLANT AND AIR BAG FAILURES. THE MEMORY FOR SEATS, MIRRORS AND THE STEERING WHEEL DEFAULTS ABOUT 30% OF THE TIME. I BOUGHT THIS CAR THROUGH M-B DIPLOMATIC SALES PROGRAM WHILE SERVING IN CANADA AND BROUGHT IT TO THE USA ON RETIREMENT. M-B CANADA WON'T HELP BECAUSE THE CAR IS IN THE US. M-B USA WON'T HELP BECAUSE I BOUGHT THE CAR IN CANADA. M-B CORPORATE IN GERMANY SIMPLY REFERRED MY CASE BACK TO M-B USA. I AM NOW OUT OF WARRANTY. I WANT M-B TO EXTEND THE WARRANTY ANOTHER 4 YEARS OR 50K MILES. THE CAR IS A DISASTER. *JB

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