NHTSA Complaint #10156057 — 2002 FORD EXPLORER POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

Complaint Details

ODI Number	10156057
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Date of Incident	April 25, 2006
Date Filed	April 25, 2006
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

DT*: THE CONTACT STATED WHILE BACKING OUT OF THE DRIVEWAY THE VEHICLE AUTOMATICALLY ENGAGED INTO 4 WHEEL DRIVE LOW. THE VEHICLE WOULD NOT DISENGAGE, IT WAS PULLED FORWARD AND PARKED. THE CONTACT WAS INSTRUCTED BY THE DEALERSHIP TO SLOWLY DRIVE ONE AND A HALF MILES TO THE SERVICE DEPARTMENT. THE DEALER WAS ABLE TO DISENGAGE THE 4 WHEEL DRIVE LOW HOWEVER; WAS UNABLE TO DUPLICATE THE PROBLEM OF THE 4 WHEEL DRIVE AUTOMATIC ENGAGEMENT. THE MANUFACTURER WAS ALERTED.

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