NHTSA Complaint #10155651 — 2004 PONTIAC GTO

I REFERENCE CLAIM ODI#10116796. I AM HAVING THIS SAME PROBLEM. THE FRONT TIRES OF MY 2004 PONTIAC GTO ARE RUBBING AGAINST THE STRUTS CAUSING EXTREME/EXCESSIVE WEAR ON THE INNERMOST TREAD. IT IS NEARLY IMPOSSIBLE TO SEE UNTIL YOU JACK THE CAR UP BECAUSE THE VEHICLE SITS SO LOW AND THE TIRES ARE SO WIDE, SO I DID NOT NOTICE IT, MY MECHANIC DID. NOW, MY DEALERSHIP IS GIVING ME THE RUN AROUND AND TRYING TO TELL ME THEY AREN'T GOING TO REPLACE THE TIRES EVEN THOUGH THEY ARE COVERED FOR 36,000 MILES (THERE'S ONLY 12,500 MILES ON THE CAR NOW). THEIR SERVICE MANAGER EVEN WENT SO FAR AS TO TRY TO TELL ME THAT I ABUSE MY VEHICLE AND DRIVE AGGRESSIVELY AND THAT'S WHAT CAUSED THE WEAR. HE ALSO LIED RIGHT TO ME AND SAID THAT I HAD TO CALL PONTIAC AND HAVE THEM CALL HIM WITH AN AUTHORIZATION NUMBER (WHICH PONTIAC THEN TOLD ME WAS NOT THE PROCEDURE), AND HE TOLD ME HE HAD ALREADY CONTACTED HIS DISTRICT REP WHEN INDEED HE HAD NOT.