NHTSA Complaint #10789160 — 2004 PONTIAC GTO

AFTER OWNING THE CAR LESS THAN 3 YEARS, THE SEAT BACK LATCHES STARTED STICKING SO ANYONE WHO WAS IN THE BACK SEAT HAD A HARD TIME GETTING OUT OR GETTING IN FOR THAT MATTER! AFTER A TIME THE LATCHES STOPPED WORKING ALTOGETHER SO IT BECAME IMPOSSIBLE TO GET PEOPLE OUT OF THE BACK SEAT IF THEY WERE ABLE TO GET IN. THE POWER SEATS HAD TO BE MOVED ALL THE WAY FORWARD, JUST TO GIVE A SMALL SPACE FOR PASSENGERS TO SQUEEZE OUT. IN A CRASH, IT WOULD BE IMPOSSIBLE TO GET SOMEONE OUT OF THE BACK SEAT BECAUSE OF THIS PROBLEM WHICH COULD RESULT IN HARM. WE WERE TOLD THAT THIS WAS NOT COVERED UNDER THE WARRANTY SO IT STILL REMAINS AN ISSUE WITH THE CAR AS THE WARRANTY HAS EXPIRED. ALL THIS OCCURRED WHILE THE CAR WAS STATIONARY.