NHTSA Complaint #10155377 — 2003 FORD E550

EVERY TIME THIS VEHICLE ( 2003 FORD EXPEDITION FX4 4X4 ) IS EITHER WASHED, AND OR WHEN IT RAINS, THE TRUCK WILL ATTEMPT TO STALL OUT, IN ANY DRIVING CONDITIONS CITY OR FWY, WHICH MAY CAUSE AN ACCIDENT. I KNOW THIS TO BE TRUE FOR I HAVE THIS VEHICLE AND IT STALLED ON THE FAST LANE HWY 15, I HAD FIRST BELIEVED IT WAS A FUEL PROBLEM, DUE TO, IT ACTS LIKE ITS OUT OF GAS, BAD FILTER ETC, WITH THIS TYPE OF TRUCK FORD HAS INSTALLED IGNITION COILS, ONE ON TOP OF EACH SPARK PLUG A TOTAL OF 8, I HAD FORD RECENTLY LOOK AT THE PROBLEM AND THEY DID REPLACE #8 COIL DUE TO WATER IN THE SPARK PLUG PORT ( 4-3-06 ), THE PLUG BOOTS DO NOT STOP ANY WATER FROM GETTING INTO THE ENGINE (SPARK PLUGS AND WIRE ASSEMBLY AREA), I HAVE SPOKEN TO FORD SERVICE DEPT, AND OUT SIDE MECHANICS AND THEY ALL HAVE AGREED THAT THIS IS A COMMON PROBLEM WITH THE FORD EXPEDITIONS. WHAT IS UNETHICAL THE FORD DEALERS AND SERVICE DEPT, WILL ATTEMPT TO CONVINCE THE CONSUMER THAT IT IS THEIR FAULT AND THAT ANY WARRANTY MAY BE VOID, SUNRISE FORD ( 909-434-0473 ) HAD TRIED TO MAKE ME AGREE OR SAY THAT I WAS WASHING THE ENGINE WITH WATER TO CLEAN IT, THE ONLY TIME I LOOK UNDER THE HOOD IS TO CHANGE THE OIL OR CHECK THE FLUIDS, SUNRISE FORD HAS BEEN THE ONLY ONE, DOING ANY MAJOR REPAIRS TO THIS TRUCK AND THERE MECHANIC, LOST TWO MACHINE TYPE SCREWS, AND THEY TOLD ME I LOST THEM, AND THAT I SHOULD HAVE CHECKED THE WORK AFTER IT BEING DONE, IS THIS MY RESPONSIBILITY AS A CONSUMER? BUT AS I WRITE TO YOU 4-14-2006 MY WIFE'S FORD EXPEDITION HAS FAILED AGAIN IT STALLED AFTER SHE LEFT OUR DRIVEWAY THANK GOD I HAVE A SUBARU IN CASE OF AN EMERGENCY, AND I WILL HAVE TO TAKE IT BACK TO FORD TO DO REPAIRS DUE TO IGNITION PROBLEMS. KNOW WONDER FORD IS GOING OUT OF BUSINESS THEY TREAT THEIR VALID CUSTOMERS SO POORLY. SINCERELY: GREGORY M RITCHIE. *NM