NHTSA Complaint #10154739 — 2004 FORD F-250 SD STEERING

Complaint Details

ODI Number	10154739
Vehicle	2004 FORD F-250 SD
Component	STEERING
Date of Incident	April 6, 2006
Date Filed	April 6, 2006
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MS

Consumer Description

WHEN PULLING THE TRUCK FORWARD AFTER BACKING UP, THERE IS A POPPING NOISE COMING FROM THE LEFT FRONT STEERING MECHANISM AS I DRIVE FORWARD. I HAVE TAKEN THE TRUCK TO FORD SERVICE ON MULTIPLE OCCASIONS AND THEY INDICATED THAT NO PROBLEM EXISTED. I CALLED THE FORD MOTOR COMPANY IN DEARBORN MICHIGAN FOR HELP, BUT THEY INDICATED THE NOISE WAS NORMAL AND NO OTHER COMPLAINTS HAD BEEN FILED. I WOULD LIKE SOMEONE TO LOOK INTO THIS AS I FEEL IT IS A STEERING COMPONENT ISSUE AND A POSSIBLE SAFETY ITEM. THE POPPING NOISE IS TRANSMITTED AND MANIFESTS THROUGH THE STEERING WHEEL, AND AS AN EXPERIENCED PROFESSIONAL TRUCK DRIVER I UNDERSTAND THAT THIS CANNOT BE A NORMAL SITUATION AS FORD WOULD LIKE ME TO BELIEVE. *NM

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