NHTSA Complaint #10154552 — 2002 FORD FOCUS

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10154552
Vehicle	2002 FORD FOCUS
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	April 2, 2006
Date Filed	April 4, 2006
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AT VEHICLE START UP, MY WIFE HEARD A LOUD POP, FOLLOWED BY ENGINE SPUTTERING, AND SMELL OF GAS FUMES. MY WIFE TOOK THE KIDS OUT OF THE CAR AND RAN AWAY FOR FEAR OF FIRE. THE FOLLOWING DAY, WE HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP TOLD ME A SPARK PLUG BLEW OUT OF THE ENGINE AND STRIPED THE ENGINE BLOCK. I CALLED FORD MOTOR CORP. THEY SAID THEY COULD NOT HELP ME WITH THE REPAIRS, SINCE MY VEHICLES WARRANTY JUST EXSPIRED. THE CAR ONLY HAS 35,000 MILE ON IT, AND HAS HAD OTHER MAJOR ELECTRICAL PROBLEMS AT 25,000 MILES. NOW I AM PAYING FOR A CAR THAT DOESN'T EVEN RUN, I GUESS I SHOULD HAVE KNOWN BETTER THAN TO BUY A FORD. FORD HAS LOST A CUSTOMER FOREVER. *NM

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