NHTSA Complaint #10154345 — 2006 DODGE DURANGO

COMPLETE FAILURE OF WINDSHIELD WIPER SYSTEM IN A NATIONAL RENT A CAR 2006 DODGE DURANGO DURING A TORRENTIAL RAINSTORM WHILE TRAVELING 60 MPH IN THE HOV LANE OF I-5 IN HEAVY TRAFFIC FROM LOS ANGELES TO SAN DIEGO. WE SUDDENLY COULD NOT SEE ANYTHING IN FRONT OF US, AND HAD TO CROSS 5 LANES OF TRAFFIC COMING FROM BEHIND AND BESIDE US TO GET TO THE SIDE OF THE ROAD (THERE WAS NO CURB ON THE INNER HOV LANE). WE NARROWLY AVOIDED GET HIT IN DOING SO, AND FEEL FORTUNATE THAT NO ONE WAS INJURED IN THE PROCESS. IT WAS WHAT YOU WOULD CALL THE "PERFECT STORM" FOR THIS KIND OF FAILURE TO HAVE OCCURRED, BUT I DID FEEL IT IS IMPORTANT TO MAKE SURE SOMEONE KNEW ABOUT THIS TO MAKE SURE THIS CAR AND ITS WIPER SYSTEM IS CHECKED SO THAT SOME OTHER FAMILY DOESN'T EXPERIENCE THE SAME THING WITH MORE DEVASTATING CONSEQUENCES THAN AN INCONVENIENT DELAY OF 3 HOURS. THANK YOU. *JB