NHTSA Complaint #10153886 — 2000 FORD F-350

ON DEC 20TH, 2005 I WAS DRIVING ON I-35 AT HIGHWAY SPEED WHEN I STARTED HEARING MULTIPLE POPPING SOUNDS ON THE FRONT OF THE ROOF OF MY FORD F-350 XLT LARIAT LE. A FRIEND WAS WITH ME AT THE TIME AND HE FIGURED OUT WHAT THE SOUND WAS WE PULLED OFF AT THE NEXT EXIT AND HE WAS RIGHT. THE WINDSHIELD VISOR MOUNT WHICH WAS FACTORY INSTALLED AND SPOT WELDED TO THE VEHICLE AT THE KENTUCKY FORD FACTORY, HAD CAME LOOSE FROM THE VEHICLE. AFTER THIS INCIDENT I TOOK IT TO A BODY SHOP TO HAVE THEM LOOK AT IT AND THEY STATED THAT THE SPOT WELDS THE FACTORY DID AT THE TIME OF THE BUILDING OF THE TRUCK DID NOT HAVE A HIGH ENOUGH HEAT SETTING TO MAKE A GOOD FUSION OF THE METAL FOR A PROPER WELD. I'VE TAKEN THE TRUCK TO 2 FORD DEALERS AND WAS TOLD BY BOTH THAT THIS WAS NOT COVERED DUE TO THE TRUCKS FACTORY WARRANTY OF 3 YEAR 36,000 MILES BEING OVER. THERE ARE 4 FACTORY HOLES IN THE ROOF OF THE TRUCK THAT ARE UNCOVERED DUE TO THE FACTORY VISOR NOT BEING IN PLACE WHICH ALLOWS RAIN AND WEATHER TO ENTER THE TRUCK. *JB