NHTSA Complaint #10152556 — 2002 FORD EXPLORER STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	10152556
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY:DOOR
Date of Incident	November 7, 2005
Date Filed	March 13, 2006
Mileage	45,656 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CT

Consumer Description

DT*: THE CONTACT STATED WHILE SHIFTING GEARS, THE AUTOMATIC TRANSMISSION MADE A CLUNKING NOISE AND THE VEHICLE DISPLAYED A JERKING MOTION. THE VEHICLE WAS SEEN BY A DEALER AND THE SOLENOID HOUSING OF THE AUTOMATIC TRANSMISSION WAS REPLACED. AFTERWARDS, THE PROBLEM PERSISTED AND THE SOLENOID HOUSING WAS AGAIN REPLACED BY THE DEALER. THE FRONT PADS WERE REPLACED. THE DRIVERS SIDE DOOR WOULD POP OPEN. THERE WAS A DELAY WHEN SHIFTING GEARS, AND THEN THE VEHICLE WOULD SLAM INTO GEAR. UPDATED 04/06/06. *JB

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