NHTSA Complaint #10152326 — 2000 SAAB 9-5

MY CAR ENGINE STOPPED, TWICE IN THE MIDDLE OF A BUSY ROAD ALMOST CAUSING AN ACCIDENT ONCE, AND A THIRD TIME COMING DOWN THE SIDE OF A MOUNTAIN LEAVING ME WITH NO ABILITY TO STEER. THE THIRD TIME I HAD IT TOWED TO A REPAIR PLACE OTHER THAN THE SAAB DEALER. THE REPAIR SHOP DIAGNOSED IT AS A FAULTY IGNITION CASSETTE. I HAD IT REPAIRED BY THE SHOP AT A CONSIDERABLE EXPENSE I WAS TOLD BY THE DEALER THAT THERE WOULD BE A SAAB RECALL FOR MY YEAR CAR. I CALLED SAAB CUSTOMER SERVICE AND WAS TOLD THAT THE RECALL WOULD BE IN MARCH 2006, BUT THAT I SHOULD SUBMIT MY EXPENSES FOR REIMBURSEMENT REVIEW WHICH I DID IN JANUARY 2006. TODAY I WAS ADVISED THAT MY CAR WAS NOT PART OF THE RECALL AND I WAS DENIED REIMBURSEMENT. SEE NHTSA CAMPAIGN #05V399000 FOR SUMMARY. *JB