NHTSA Complaint #10152260 — 2003 DODGE RAM 2500 SUSPENSION:FRONT

Complaint Details

ODI Number	10152260
Vehicle	2003 DODGE RAM 2500
Component	SUSPENSION:FRONT
Date of Incident	March 8, 2006
Date Filed	March 9, 2006
Mileage	34,492 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CT

Consumer Description

2003 DODGE 2500 4X4 PU REPORTED RATTLING NOISE FRONT END AT LOW SPEED. UNDER WARRANTY 3/36 VEHICLE TAKEN IN DEALER MANAGER REPORTS UPPER LOWER BALL JOINTS GONE. UPON CHECKING ON VEHICLE STATUS NEXT DAY DEALER REPORTS MISDIAGNOSIS AND SWAY ARM CONTROL NEEDS ONLY REPLACEMENT. DEALER NEVER INTENDED TO INFORM OWNER (ME) OF CHANGE. INTERESTINGLY THEY CHANGED POSITION AND ARE NOW TRYING TO SELL ME INTO EXTENDED WARRANTY WITH ONLY 1500 MILE LEFT ON 3/36. *NM

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